Legal
Shipping Policy
Last updated: 25 September 2026
How we pack, dispatch, and deliver your orders.
1. Where we ship
We ship to addresses within the United Kingdom and to selected international destinations. If your country is not available at checkout, contact contactsccollectables@gmail.com and we will try to help.
2. Processing time
Orders are processed within 1–3 business days of payment (excluding weekends and UK public holidays). Graded cards and high-value singles may require tracked, signed-for dispatch.
Pre-order items are dispatched once stock arrives with us; the expected dispatch date is shown on the product page where applicable.
3. UK delivery
UK orders are sent via Royal Mail Tracked 48 at a flat rate of £3.00, with delivery in 2–3 business days. Tracking is provided once your order is dispatched. The £3 tracked rate is applied at checkout to every UK order.
4. International delivery
International orders are sent via tracked airmail or courier where the destination supports tracking. Delivery times vary by country and are not guaranteed. Shipping costs are shown at checkout.
5. Customs and duties
For deliveries outside the UK, your order may be subject to import duties, taxes, and customs fees charged by the destination country. These charges are the recipient's responsibility and are not included in our prices or shipping charges. We cannot control or predict these charges.
6. Tracking your order
Once your order is dispatched you will receive a confirmation email containing your tracking number, where the chosen service provides tracking. You can use this to follow your parcel's progress.
7. Lost or delayed parcels
If your parcel has not arrived within the expected timeframe, please contact contactsccollectables@gmail.com with your order number. We will raise an enquiry with the carrier and work to resolve the issue. If a parcel is confirmed lost by the carrier, we will offer a replacement or full refund.
8. Address accuracy
Please ensure your delivery address is complete and correct at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address provided by you. If an item is returned to us as undeliverable, we will contact you to arrange re-delivery or a refund (less any incurred shipping costs).
9. Contact us
For any delivery question, email contactsccollectables@gmail.com with your order number and we will be glad to help.